Frequently Asked Questions

Every listing has an "Enquire" button that opens WhatsApp with your message pre-filled. A dedicated Chestone consultant picks it up from there — no forms, no waiting for a callback.

Yes. Every property on this site is reviewed and managed directly by our team, not pulled in from a third-party feed, so you won't find stale or duplicate listings.

We focus on Karen, Lavington, Runda, Westlands, Kilimani, Kileleshwa, Riverside — Nairobi's most established and fastest-growing residential neighborhoods. You can filter listings by area on the Properties page.

Yes — once you reach out on WhatsApp, your consultant will arrange a viewing time that works for you, whether that's an in-person visit or a virtual walkthrough.

Some do. Where a developer offers a structured payment plan, it's noted on the property's own page. Your consultant can walk you through the specific terms for any listing you're interested in.

Prices are shown in the currency set for each listing — almost always Kenyan Shillings (KES). If a price isn't listed, it means the property is priced on request; ask your consultant for current figures.

Yes, alongside ready/move-in properties. Where a listing is still under construction, its expected completion timeline is shown on the property page.

Your consultant guides you through reservation and payment directly — there's no separate online checkout. This keeps every step transparent and lets you ask questions in real time.

Message us on WhatsApp any time, or email info@chestoneproperties.com. A real person from the Chestone team will respond, not an automated queue.